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llbean Complaint - Bean's legendary customer service seems to have become customer DIS-service
llbean Complaint

llbean Complaint

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Bean's legendary customer service seems to have become customer DIS-service


Wonderful Beans fleece jacket (my favorite garment) was sent back to Beans for repair when the zipper broke. They didn't fix it. Instead they threw it out, and replaced it with a new inferior product. They never asked whether such a substitution was at all acceptable to me.

They did offer me better jackets, but in colors red, green, or blue. My beloved jacket was a perfect gray, and I had no desire to have any other color


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